Selected work

Systems measured by what they help people accomplish.

The strongest proof is operational: reliable workflows, usable evidence, accurate records, better administration, and systems that continue to earn trust.

Expert Approach developed the public research platform for the Romance Scam Research Center, a program of the Social Technology and Safety Foundation founded and led by LD Herrera. The system turns a fragmented body of scholarship into a searchable, structured, and continually maintained evidence resource.

200+approved publications

10living evidence syntheses

200+quality-cleared research synopses

The challenge

Make interdisciplinary research discoverable and usable while preserving source provenance, quality review, research integrity, and public trust.

The platform

Searchable library, structured metadata, editorial workflows, synthesis tools, responsible AI assistance, administrative publishing controls, and transparent governance.

The value

A durable research infrastructure that supports researchers, practitioners, policymakers, journalists, educators, and the public.

A long-running platform supports the interconnected work of multi-city events and online education without exposing the client’s identity or operational details.

Registration and events

Attendee, exhibitor, workshop, and booth workflows for approximately 12,500 participants each year across five to six city events.

Learning and completion

Online learning, quizzes, certificates, surveys, payments, records, and continuing-education administration.

Operations and reporting

Purpose-built administrative tools, communications, reconciliation, reporting, and support for recurring program cycles.

A specialized system unifies daily association operations around the organization’s own membership model, programs, records, and administrative processes.

Connected records

Membership, participants, education, events, payments, documents, and communications work from a coherent operational record.

Designed for staff

Administrative workflows reflect the exceptions, approvals, reporting, and recurring tasks that generic software could not model cleanly.

Built for continuity

Modernization and ongoing technical support protect operational knowledge while allowing the platform to evolve with the organization.

Your organization’s system will have its own constraints.

That is the point of beginning with the operation instead of a prepackaged answer.

Discuss your system